Hear from Our Customers
Most people who call us have already lost sleep — sometimes for weeks. They’ve looked things up online, maybe tried a spray from the hardware store, and still aren’t sure if what they’re dealing with is actually bed bugs. That uncertainty is its own kind of miserable. What you need isn’t more guessing. You need confirmation, and then a clear path forward.
Here’s what changes when the job is done right: you sleep without checking the sheets first. You stop avoiding your own bedroom. You have someone who can tell you with confidence — not just hope — that the infestation is gone. That’s what accurate detection and targeted treatment actually delivers.
In Drayton Plains specifically, a lot of the housing stock was built between the 1940s and 1960s. Those older homes have settled wall voids, aging baseboards, and construction characteristics that give bed bugs more places to hide than a newer build ever would. A standard visual inspection in a home like that misses a lot. Canine detection doesn’t. Our K-9 teams locate live bugs and viable eggs with 90–98% accuracy — compared to 17–40% for human visual inspection alone. That difference is why treatment actually sticks instead of just pushing the problem deeper into your walls.
We’ve been serving Michigan homeowners since May 31, 2005 — that’s 20 years of results you can look up, verify, and trust. This isn’t a rotating franchise or a call center that dispatches whoever’s available. It’s a family-owned business led by Roger Chinault, who brings 26 years of hands-on pest control experience to every service call. When something goes wrong — or right — there’s a named person accountable for it.
We’ve earned awards through both Angie’s List and HomeAdvisor, hold Integrated Pest Management training credentials, and we’re fully licensed through the Michigan Department of Agriculture and Rural Development. Those credentials aren’t just paperwork — they align directly with what Oakland County Health Department guidance recommends for bed bug treatment. That matters when you’re choosing who comes into your home.
We serve both residential and commercial customers throughout Drayton Plains and Waterford Township. Same technician, every time. No part-time fill-ins. No strangers at your door who don’t know your home’s history.
It starts with a call. You tell us what you’re seeing — or what you suspect. From there, we schedule a canine detection inspection, which is where most companies stop cutting corners and we start pulling ahead. Our certified K-9 team comes to your home and works through it systematically, identifying exactly where live bugs and viable eggs are present. In older Drayton Plains homes with established wall cavities and settled construction, this step is not optional if you want treatment to actually work. You can’t treat what you haven’t accurately found.
Once we know what we’re dealing with and where, we build a treatment plan specific to your property — not a generic protocol pulled from a binder. Every home is different. A ranch-style home near Loon Lake with original 1950s construction presents differently than a newer build, and your treatment should reflect that. We don’t use a one-size approach because bed bug infestations don’t work that way.
After treatment, we walk you through exactly what to expect in the days that follow — what’s normal, what to watch for, and what next steps look like if anything needs a follow-up. Michigan law requires licensed applicators for this work, and we’re fully MDARD-licensed and insured. You’re not taking a risk on who’s in your home.
Ready to get started?
Certified canine bed bug detection is the starting point — and it’s the piece most companies in this area simply can’t offer. We’re one of fewer than 100 companies in the entire United States with this capability. For Drayton Plains homeowners in older homes where bed bugs can migrate behind walls and into spaces no flashlight reaches, that matters more than any other credential on the list.
Beyond detection, every treatment plan is built around your specific property and situation. We serve both residential customers — homeowners, renters, families in established Waterford Township neighborhoods — and commercial clients, including rental property owners and small businesses along the Dixie Highway corridor. If you manage a rental property and have received a tenant complaint, Michigan law requires a professional response, and we can help you meet that obligation quickly and thoroughly.
We also offer price matching on reasonable competitor rates, discounts for seniors, veterans, and first responders, and we operate with no binding contracts. You’re not locked in. We earn the next visit by doing the current one right. And because we assign the same technician to your property year after year, whoever shows up actually knows your home — not just the address on a work order.
The most common signs are small rust-colored stains on your sheets or mattress, tiny dark spots along the seams of your mattress or box spring, shed skins, and — for some people — itchy welts that appear overnight. The problem is that not everyone reacts to bed bug bites, so some people have a full infestation and no visible marks at all. That makes self-diagnosis genuinely difficult.
In Drayton Plains, where a lot of homes have older construction with settled baseboards and established wall voids, bed bugs can spread well beyond the bedroom before anyone notices them. If you’re seeing any of the signs above — or you just have a gut feeling something is off — the most reliable next step is a canine detection inspection. Our K-9 teams can confirm or rule out an active infestation with 90–98% accuracy. Getting a definitive answer before you spend money on treatment is always the right call.
Yes — and this is one of the most important things to understand if you’re hoping the cold will solve the problem for you. Bed bugs do not survive outdoors in Michigan winters, but they don’t live outdoors. They live inside your home, in your heated walls, furniture, and bedding. Oakland County winters regularly push outdoor temperatures into the single digits, but the interior of your home stays warm enough for bed bugs to remain active and continue reproducing year-round.
Cold treatment can be used intentionally as a pest control method, but it requires sustained exposure to temperatures well below freezing — conditions that don’t exist inside a heated Michigan home. If anything, the colder months tend to push people indoors and into their bedrooms more often, which increases contact with an existing infestation. Don’t wait out the winter expecting the problem to resolve itself. It won’t. The infestation will still be there in March, and it will likely be larger than it was in November.
In most cases, no — and throwing furniture away is often one of the worst things you can do. When you drag an infested mattress or couch through your home and out to the curb, you’re spreading bed bugs to every room it passes through. You’re also creating a potential exposure risk for anyone who picks up that furniture, which is a real concern in a community like Drayton Plains where curbside items sometimes get picked up by neighbors.
Properly treated furniture does not need to be discarded. Mattress encasements, targeted treatment of furniture seams and joints, and canine-confirmed clearance of treated areas are all part of our professional approach that preserves your belongings. The exception would be furniture that is so severely infested or structurally compromised that treatment isn’t practical — but that’s a determination made case by case, not a blanket rule. Before you drag anything to the curb, call us. Throwing things away costs money and doesn’t fix the infestation in your walls.
The honest answer is that cost depends on the size of your home, the severity of the infestation, and what treatment method is appropriate for your specific situation. For a whole-home treatment, professional bed bug services in the Southeast Michigan market typically range from around $1,500 to $5,000. That’s a wide range, and the reason it varies is that no two infestations are the same — especially in older Drayton Plains homes where bugs may have spread into wall voids and multiple rooms before anyone noticed them.
What canine detection does for your cost is actually reduce it in many cases. When we know exactly where the infestation is concentrated, treatment is targeted rather than speculative. You’re not paying to treat rooms that don’t need it. That precision matters both for effectiveness and for your budget. We also offer price matching on reasonable competitor rates, so if you’ve already gotten a quote from another licensed provider in the area, bring it to us. We’ll work with you on the number without cutting corners on what actually gets done.
It’s unlikely to happen through walls the way some pests travel, but indirect spread is absolutely a real risk — and it’s more relevant in the Waterford Township area than people realize. Bed bugs move on people and objects. If someone in a nearby apartment complex has an infestation and visits your home, sits on your furniture, or shares items with you, that’s a genuine transmission path. The same is true for shared laundry facilities, storage units, or any common-area contact.
There have been documented bed bug reports at apartment complexes in the Waterford area as recently as 2024. If you live near a multi-family property, recently had guests, or have family members living in apartments, your exposure risk is higher than a homeowner with no nearby rental properties. This isn’t meant to alarm you — it’s just useful context for understanding how these infestations start. The good news is that early detection cuts off the problem before it becomes a whole-home situation. That’s exactly what a canine inspection is designed to do.
Yes. We offer discounts for seniors, veterans, and first responders throughout the Drayton Plains and Waterford Township service area. Waterford Township has a significant population of long-term residents, retired homeowners, and military families — people who have put real roots down in this community and deserve straightforward service at a fair price. If you or someone in your household qualifies, just mention it when you call and we’ll apply it to your service.
Beyond the discount itself, our broader approach is no contracts, price matching on reasonable competitor rates, and a technician who stays with your account year after year. For residents on a fixed income or anyone who’s been burned by a company that oversold and underdelivered, that combination matters. You’re not signing anything that locks you in, and you’re not paying more than the market rate for the same quality of work. The goal is to make the decision to call easy — and to make sure the service justifies it.
Local Resources
Useful Links
