Hear from Our Customers
Bed bugs don’t care how clean your home is. They don’t care that you haven’t traveled in months, or that you keep a tidy house on a quiet road off M-21. What they care about is warmth and a host — and a heated Michigan home in January is just as hospitable to them as it is in July. That’s the part most people don’t realize until it’s already a problem.
Once the infestation is handled properly, the difference is immediate. No more waking up and scanning the mattress before you get out of bed. No more second-guessing whether that bite is from a bug or something else. You get your bedroom back — and your sleep.
For homes in the Farmers Creek area, that peace of mind carries a little extra weight. Rural properties around Lapeer County tend to be older, with more wall voids, crawl spaces, and gaps in the construction than newer suburban builds. That means more places for bed bugs to disappear into — and more reason to use a detection method that can actually find them. When you know the problem is fully identified and treated, not just partially addressed, that’s when you can actually move on.
We’ve been operating since May 31, 2005 — which means in 2025, we’re celebrating 20 years of showing up for homeowners across Genesee and Lapeer County, including the Farmers Creek area. This is a family-owned business led by Roger Chinault, who has 26 years of hands-on pest control experience. There’s no corporate chain behind this. Roger built it, and Roger’s name is on every job.
From Swartz Creek, we’re roughly 20 to 30 minutes from Farmers Creek via M-21 — close enough to respond quickly, experienced enough to handle what we find. We’ve earned awards through Angie’s List and HomeAdvisor, hold Integrated Pest Management training credentials, and are fully licensed through the Michigan Department of Agriculture and Rural Development.
What sets us apart structurally isn’t a tagline. It’s that we assign the same technician to your home year after year — not whoever’s available that day, and never a part-time hire learning on the job. When you call, you’re dealing with experienced professionals who take the work seriously.
It starts with a conversation. When you reach out to us, we’ll ask about what you’re seeing — bites, spots on the mattress, bugs you’ve found — so we can come prepared. No guesswork on our end, no wasted time on yours.
From there, we schedule an inspection. And this is where we do something most companies in Lapeer County simply can’t: we bring in a certified K-9 detection team. The dog can locate live bed bugs and viable eggs with 90 to 98 percent accuracy — compared to 17 to 40 percent for a human visual inspection alone. In an older Farmers Creek farmhouse with plaster walls, original hardwood floors, and decades of settled construction, that difference is enormous. Bugs hiding inside wall voids or behind electrical outlets don’t stand a chance against a trained detection dog.
Once the inspection confirms what’s present and where, treatment is planned around your specific home — not a one-size checklist. We use an IPM-trained approach that targets every life stage: eggs, nymphs, and adults. After treatment, we follow up to make sure nothing was missed. Because bed bug eggs hatch after initial treatment, that follow-up isn’t optional — it’s part of doing the job right.
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Bed bug control from us isn’t a spray-and-leave visit. It’s a full process — detection, treatment, and follow-up — built around what’s actually in your home, not a generic protocol. For Farmers Creek residents, that matters more than it might in a newer suburban neighborhood. Older rural properties have more complexity: more entry points, more structural gaps, more places where a surface-level treatment falls short.
The canine detection program is the foundation. We’re one of fewer than 100 companies in the entire United States with a certified K-9 bed bug detection team. That’s not a marketing claim — it’s a credential backed by training and certification that most companies haven’t invested in. When the dog clears a room, you can trust that result.
Treatment covers the full scope of what the inspection finds — not just the mattress, not just the visible surfaces. Bed bugs travel. They spread from a bedroom to a living room, from one floor to another, faster than most people expect. The treatment addresses that reality. We also serve commercial properties in the Lapeer County area, so if you’re managing a rental property, a small business, or a multi-unit building near Farmers Creek, we can handle that too. We offer discounts for seniors, veterans, and first responders — and we’ll match any reasonable competitor’s rate, so you don’t have to wonder if you’re getting a fair price.
This is one of the most common misconceptions in the Midwest. People assume that Michigan winters — real winters, with weeks of temperatures well below freezing — kill off bed bugs the same way a hard frost takes out garden pests. They don’t. Bed bugs die when exposed to sustained temperatures below 0°F for several days in a row. That’s outdoor exposure. Inside a heated home in Farmers Creek, where your furnace is keeping things at 68 to 72 degrees all winter, bed bugs are perfectly comfortable. They’ll feed, reproduce, and spread just as readily in February as they do in August. If anything, winter can make the problem harder to catch because people assume the cold is handling it. It isn’t. If you’re seeing signs of bed bugs in the colder months, don’t wait it out — the infestation won’t resolve on its own.
The difference is significant. A trained human inspector using visual methods alone has an accuracy rate somewhere between 17 and 40 percent. A certified K-9 detection team operates at 90 to 98 percent accuracy. That gap matters in any home, but it matters especially in older rural properties common throughout Lapeer County — homes with plaster walls, original framing, gaps around older plumbing and electrical, and crawl spaces that haven’t been touched in decades. Bed bugs exploit every one of those hiding spots. A human inspector with a flashlight can’t get inside a wall void. A trained detection dog can identify exactly what’s in there without any demolition. We’re one of fewer than 100 companies in the entire U.S. with a certified K-9 program. When you’re trying to determine whether you actually have bed bugs in your Farmers Creek home — or where they are — that level of accuracy is what makes the difference between a real answer and a guess.
Store-bought repellent sprays are one of the most common reasons bed bug infestations get harder to treat over time. When you apply a repellent product, bed bugs don’t die — they scatter. They move deeper into wall voids, spread to adjacent rooms, and relocate to areas of the home that weren’t originally affected. By the time a professional arrives, what started as a bedroom problem may have spread to a hallway, a guest room, or a living area. The other issue is eggs. Most consumer products don’t penetrate or kill bed bug eggs, which means even if you knock down some of the live population, a new generation hatches within a week or two and the cycle starts over. Professional treatment uses products and methods specifically designed to address every life stage — eggs, nymphs, and adults — and follows up after the initial application to catch anything that hatched post-treatment. If you’ve already tried a DIY approach, let us know when you call. It affects how we plan the treatment.
The most common entry point is travel — staying in a hotel, visiting family, or spending a night somewhere away from home. But for rural Lapeer County residents, there’s another vector that doesn’t get talked about enough: used furniture and estate sale purchases. Lapeer County has an active estate sale and auction culture, driven by its agricultural heritage and aging population. Buying a used dresser, a secondhand bed frame, or upholstered furniture from an estate sale is one of the most reliable ways bed bugs move from one home to another — and it’s far more common in rural communities like Farmers Creek than in suburban areas where people are more likely to buy new. Bed bugs can survive for months inside furniture without a host, so an item that sat in a barn or a storage unit before the sale can still carry a live population. If you’ve recently brought secondhand furniture into your home and started noticing bites, that’s worth mentioning when you call.
We’ll walk you through specific prep steps when you schedule, because preparation varies depending on what the inspection finds and what treatment method we’re using. That said, there are a few things that apply broadly. Wash and dry all bedding, clothing, and soft items on the highest heat setting your fabrics can handle — sustained heat above 120°F kills bed bugs at all life stages. Bag those items and keep them out of the treated areas until the job is complete. Clear clutter from around the bed, baseboards, and furniture so the technician has full access to the areas that need treatment. Don’t move furniture from room to room in the days before the appointment — that can spread bugs to areas that weren’t originally affected. And if you have pets, make arrangements to keep them out of the treated space during and immediately after the visit. The more access the technician has, the more thorough the treatment can be.
Yes — we offer discounts for seniors, veterans, and first responders. Lapeer County has a meaningful population of older residents and people who’ve served, and those discounts are a straightforward acknowledgment of that. If you qualify, just mention it when you call. We also offer price matching for reasonable competitor rates, so if you’ve already gotten a quote from another company, bring it to the conversation. The goal is to make sure you’re not paying more than you should for a service that actually gets done right. We’ve been operating in this region for 20 years — we’re not trying to win your business with a low-ball number that leads to a poor result. But we’re also not going to charge you more than the market warrants. If the price is the last thing holding you back, it’s worth making that call.
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