Hear from Our Customers
Most people dealing with bed bugs spend weeks second-guessing themselves — checking mattress seams, Googling bite patterns, buying sprays that don’t work. By the time they call a professional, the problem has spread. That delay is exactly what makes bed bugs so hard to get ahead of, and it’s the first thing we help you avoid.
Fleming and the surrounding Howell Township area have a housing market that’s been moving fast — homes selling in under a month, new residents arriving from Metro Detroit and Lansing, and a lot of residential turnover along the Grand River Avenue corridor. Every move-in, every used piece of furniture, every hotel stay on an I-96 business trip is a potential introduction point. Bed bugs don’t care how clean your home is or how long you’ve lived there.
What changes after treatment isn’t just the absence of bugs — it’s the absence of that low-grade anxiety that follows you to bed every night. You sleep without checking the sheets. You stop avoiding the guest room. You stop wondering if you’re going to bring something with you when you visit family. That’s the outcome that actually matters, and it’s what we work toward on every job in Livingston County.
We’ve been a Michigan-based, family-owned operation since May 31, 2005. Roger Chinault founded the company and has led it for two decades — which means when you call, you’re talking to a team built around real accountability, not a corporate call center routing your job to whoever’s available.
One of the things that sets us apart in the Livingston County market is the same-technician model. You get the same person assigned to your Fleming home, year after year. They know your property, they know your history, and they don’t need you to explain everything from scratch each visit. For homeowners in Howell Township — where people expect to be treated with consistency and familiarity — that approach matters.
We hold Integrated Pest Management training credentials, have earned recognition from Angie’s List and HomeAdvisor, and carry full licensing and insurance through the state of Michigan. Our technicians are career professionals — not part-time workers filling a schedule.
It starts with detection, and that’s where most companies get it wrong. A human visual inspection catches bed bugs somewhere between 17 and 40 percent of the time. That’s not a typo. We use a certified canine detection team — one of fewer than 100 companies in the entire United States that offers this — and K-9 teams find live bugs and viable eggs with 90 to 98 percent accuracy. In older rural homes and farmhouses common throughout Howell Township, where there are more wall voids, aged materials, and hard-to-reach spaces than a typical subdivision build, that difference is not marginal. It’s the difference between finding the problem and missing it entirely.
Once the inspection confirms what you’re dealing with, treatment is built around your specific home — not a one-size approach. Bed bugs go through multiple life stages, and eggs that survive an initial treatment will hatch and restart the cycle if follow-up isn’t handled correctly. That’s why most moderate-to-severe infestations require more than one visit, spaced out over several weeks. Your technician walks you through exactly what to expect, what to do before treatment, and what the timeline looks like for your home.
Michigan winters are not a solution, by the way. Bed bugs are indoor pests — they live in your heated home year-round, completely unaffected by what’s happening outside. If you’re waiting for cold weather to handle it, the infestation is growing.
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Bed bug control through us is not a single spray-and-leave visit. It’s a structured process that starts with certified canine detection, moves into a treatment plan built around your home’s layout and infestation level, and includes follow-up to make sure the job is actually done. For Fleming-area homeowners — many of whom have already tried an OTC spray or two before calling — the canine detection step alone is a reset. It tells you exactly where the problem is, how far it’s spread, and what you’re actually treating. That’s information a visual inspection often can’t give you.
We serve both residential and commercial customers throughout the Livingston County area. If you manage a rental property near Howell, run a small business, or oversee any kind of facility where people sleep or spend extended time, the same detection and treatment process applies. Bed bugs show up in offices, schools, and healthcare settings — not just homes.
There are no binding contracts here. You’re not locked into anything. We also offer price matching for reasonable competitor rates, and discounts are available for seniors, veterans, and first responders — which matters in a community like Livingston County, where military and first responder service runs deep. The goal is straightforward: get the problem solved, confirm it’s done, and make sure you’re not left guessing.
The most common early signs are small, itchy bites — often in clusters or a line — that appear overnight. But bites alone don’t confirm bed bugs, because flea bites, spider bites, and even some skin reactions look nearly identical. What you’re looking for beyond bites are small rust-colored stains on your sheets or mattress seams, tiny dark specks that look like pepper (that’s fecal matter), or shed skins near seams, headboards, or baseboards.
Here’s the problem with trying to confirm it yourself: bed bugs are experts at hiding, and in the older homes and rural properties common throughout Fleming and Howell Township, there are far more places for them to disappear into than in a newer build. Wall voids, aged wood framing, and gaps around baseboards give them cover. A certified canine inspection is the most reliable way to get a definitive answer — K-9 teams detect live bugs and viable eggs with 90 to 98 percent accuracy, compared to 17 to 40 percent for a human visual check alone. If you’re not sure, that’s the place to start.
It depends on the treatment method being used. For chemical-based treatments, which are the most common approach for residential homes in the Livingston County area, you and your family — including pets — will typically need to be out of the home for a few hours while the product is applied and dries. Your technician will give you a specific window based on the size of your home and the treatment plan.
The prep work before treatment is important and often underestimated. You’ll likely need to wash and bag bedding, clear clutter from treated areas, and pull furniture away from walls. Your technician walks you through the full prep list ahead of time so nothing is left to guesswork. For Fleming homeowners who have already been dealing with this for a few weeks and are ready for it to be over, following the prep instructions closely is one of the most important things you can do to make the first treatment as effective as possible.
This is one of the most common misconceptions among Michigan homeowners, and it’s worth being direct about: no, Michigan winters do not kill bed bugs in your home. Bed bugs are indoor pests. They live inside your heated living space, completely insulated from outdoor temperatures, and they are not affected by what’s happening outside on a January night in Howell Township.
Cold temperatures can kill bed bugs under very specific, controlled conditions — extended exposure to temperatures below 0°F for several days, for example. That’s not what happens inside a home during a Michigan winter. Your heating system keeps the indoor environment comfortable for bed bugs year-round. Waiting for winter to solve the problem means the infestation continues to grow through fall, through winter, and into spring. If anything, spending more time indoors during Michigan’s colder months means more exposure to an active infestation. The right time to treat is now, not after the next cold snap.
Most moderate-to-severe infestations require two to four treatment visits, spaced out over three to six weeks. The reason isn’t that the first treatment fails — it’s that bed bug eggs are resilient. Chemical treatments that kill live bugs on contact don’t always penetrate the eggs, which means a new generation can hatch after the initial visit. Follow-up treatments are timed specifically to catch those newly hatched bugs before they reach reproductive maturity and restart the cycle.
The number of visits needed depends on how far the infestation has spread, the layout of your home, and how long it’s been active before treatment started. In larger homes or properties with multiple rooms affected — which is more common when an infestation has gone undetected for several weeks — the process may take longer. That’s one of the reasons early detection matters so much. The canine inspection step isn’t just about confirming you have bed bugs — it’s about mapping exactly where they are so treatment can be targeted, not scattered.
Yes, and it happens more often than most people expect. Bed bugs are hitchhikers — they don’t fly or jump, but they move from place to place through luggage, clothing, bags, and used furniture. Any time you stay somewhere overnight, you’re in an environment where bed bugs may be present, and they can make their way into your luggage without you ever knowing.
For Fleming-area residents who commute to Metro Detroit or Lansing via I-96, or who travel for work and stay in hotels regularly, the exposure risk is real and ongoing. It’s not limited to budget motels — bed bugs have been documented in four-star hotels and business-class accommodations. When you return home from a trip, keeping luggage out of the bedroom, washing clothes immediately on high heat, and inspecting your bags before bringing them inside are simple habits that significantly reduce the risk. If you’ve recently traveled and started noticing bites, a canine inspection is the fastest way to find out whether something came home with you.
Yes. We offer discounts for seniors, veterans, and first responders. Livingston County has a strong tradition of military and first responder service, and a significant portion of the households in and around Fleming and Howell Township include veterans or active service members, retired law enforcement, firefighters, and EMS personnel. The discount is a direct acknowledgment of that — not a promotional line, just the way we’ve always done business.
If you or someone in your household qualifies, mention it when you call. The process is straightforward. We also offer price matching for reasonable competitor rates, so if you’ve already gotten a quote from another company serving the Livingston County area, bring it to the conversation. The goal is to make sure cost isn’t the reason a bed bug problem goes untreated longer than it should — because the longer it goes, the harder and more expensive it becomes to resolve.
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