Hear from Our Customers
Living on a wooded lot in Jossman Acres is the whole point — the trees, the space, the quiet. What nobody tells you is that the same environment that makes this place worth buying into also makes it a target. Carpenter ants work through moisture-damaged wood in homes built between the 1970s and 1990s. Mosquitoes breed along the edges of Susin Lake and the wetlands Springfield Township was literally named for. Ticks move through the wooded corridors that deer and small animals travel year-round. These are not random bad luck — they are predictable pressures tied directly to where you live.
When those problems are handled correctly, things change fast. Your kids can play in the backyard without you checking them for ticks every hour. You stop finding mouse droppings in the garage when November rolls around. The deck you paid good money for stops being a carpenter ant highway. That is what professional pest control actually delivers — not just fewer bugs, but the ability to use your home and property the way you intended when you bought it.
The homes in Jossman Acres carry a median value of over $517,000. That is not a number that tolerates ignored infestations or treatments that only work for sixty days. Getting this right the first time — and keeping it right — matters more here than it does almost anywhere else in Michigan.
We were founded on May 31, 2005 — which means this year marks 20 years of continuous operation in Southeast Michigan. Roger Chinault leads the company with 26 years of hands-on pest control experience, and this is not a franchise. There is no corporate playbook being followed from a call center two states away. We are a family-owned business, and that distinction shows up in how the work gets done.
Jossman Acres sits in northern Oakland County, and the pest pressures here are different from what you find in a flat suburban subdivision closer to Pontiac or Flint. Our team understands that — the wooded terrain, the proximity to water, the age of the housing stock along Clarridge Road and Cherrywood Road. We have been working in communities like this long enough to know what to look for before it becomes a bigger problem.
We hold Angie’s List and HomeAdvisor awards, carry Integrated Pest Management certification, and are BBB Accredited. We offer discounts for seniors, veterans, and first responders — not as a promotion, but because that is how we operate.
It starts with an honest assessment of your property. Not a quick walk-around with a clipboard, but a real look at what is going on — entry points, moisture conditions, evidence of activity, and the specific factors that make your Jossman Acres home vulnerable. Wooded lots with mature trees, outbuildings, gravel driveways, and proximity to water all factor into what a proper treatment plan actually requires. Cookie-cutter programs do not work here, and we do not use them.
From there, the treatment follows an Integrated Pest Management approach. That means the least invasive method that will actually solve the problem goes in first. IPM is the EPA-recognized standard for a reason — it protects your family, your pets, and the watershed that surrounds Springfield Township, without over-applying chemicals near the water features that define this area. Michigan’s Pesticide Notification Registry requires licensed applicators to notify nearby residents before certain outdoor treatments, and we handle that compliance as a matter of course.
After the initial treatment, you keep the same technician. Not a rotating roster of new faces — the same person, every visit, who already knows your property’s history and what was treated last time. That continuity is how problems get caught early instead of turning into expensive repairs. Most customers in ongoing programs schedule seasonal visits aligned with Michigan’s pest calendar: spring for carpenter ants and stinging insects, summer for mosquitoes and ticks, and fall before rodents start looking for a warm place to spend the winter.
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We handle the full range of pest pressures that Jossman Acres homeowners actually deal with — carpenter ants, mosquitoes, ticks, fleas, bed bugs, rodents, yellow jackets, bald-faced hornets, stink bugs, and more. Our mosquito program automatically includes flea and tick treatment at no extra charge. For a community where children play in wooded yards and dogs run on properties that border active wildlife corridors, that bundled coverage is not a bonus — it is necessary.
Bed bug detection is where we stand apart from nearly every competitor in Oakland County. We are one of fewer than 100 companies in the entire United States offering certified canine bed bug detection — a method that achieves 95 to 98 percent accuracy compared to roughly 50 percent for a standard visual inspection. If you have a concern, or just want to know for certain, this is the most reliable way to find out.
For homeowners who have already received a quote from another company — including regional competitors that actively market in the Clarkston area — we match reasonable competitors’ rates. You do not have to choose between the most experienced, most credentialed local option and a competitive price. Every program is built around your specific property, and every customer gets the same technician assigned to their account year after year. No part-time seasonal workers. No guessing who is showing up.
The pest pressures in Jossman Acres are directly tied to the environment — wooded lots, large properties, proximity to lakes and wetlands, and a housing stock that is mostly 25 to 50 years old. Carpenter ants are one of the most common and most damaging pests in this area. They are drawn to moisture-compromised wood, which is increasingly common in homes built between the 1970s and 1990s as those structures age and settle. Left alone, they cause real structural damage that is expensive to repair.
Mosquitoes are a significant seasonal issue from late May through September, especially for properties near Susin Lake or the wetland areas that run through Springfield Township. Ticks are active spring through fall in the wooded corridors that wildlife travel through regularly. As temperatures drop in October and November, mice begin looking for entry points — and homes on larger, wooded lots have more potential entry points than a tight suburban house on a small lot. Stinging insects like bald-faced hornets and yellow jackets are also a recurring concern, particularly for homeowners with mature trees and natural landscaping around the property.
Yes — and this is one of the most important questions you can ask before hiring any pest control company. We use an Integrated Pest Management approach, which means we apply the least invasive treatment method that will actually get the job done. We do not default to the heaviest chemical option available just because it is faster. IPM is the EPA-recognized standard for responsible pest management, and it is specifically designed to reduce unnecessary chemical exposure for people and animals inside the home.
For Jossman Acres families — where 41 percent of households in Springfield Township have children under 18 — this is not a small detail. Before any treatment, your technician will walk you through exactly what is being applied, where it goes, and any precautions you should take. In most residential treatments, that means keeping children and pets out of treated areas for a short period while products dry or settle. After that window, normal activity resumes. If you have specific concerns about a product or method, ask. A company that cannot answer that question clearly is not one you want in your home.
Our mosquito control program treats the areas of your property where mosquitoes rest and breed — shaded vegetation, ground cover, areas near standing water, and the perimeter of your yard. Treatments are typically applied on a recurring schedule through the active season, which in northern Oakland County runs from late May through September. The goal is to break the breeding cycle and reduce the population around your home, not just knock down what is visible on a given day.
What makes this program especially relevant for Jossman Acres is that flea and tick treatment is included at no additional charge. That is not standard in the industry — most companies charge separately for tick control. For homeowners with properties that border wooded areas or have pets that spend time outside, this bundled coverage matters. Deer ticks, which carry Lyme disease, are active in exactly the kind of wooded, leaf-litter-heavy terrain that defines large lots in this area. Getting both covered under one program is a practical advantage that most competitors simply do not offer.
The honest answer is that a visual inspection alone is not reliable. Studies consistently show that human visual inspections for bed bugs catch infestations roughly 50 percent of the time. Bed bugs are small, they hide in tight spaces, and they are genuinely difficult to find without the right tools. That gap in accuracy is why we invested in certified canine bed bug detection — trained dogs find bed bugs with 95 to 98 percent accuracy, which is about as close to certainty as pest detection gets.
We are one of fewer than 100 companies in the entire United States that offer this service. For Jossman Acres homeowners, that means access to a level of detection that most pest control companies — including national brands — simply cannot provide in this area. If you have noticed unexplained bites, small rust-colored stains on bedding, or just have a reason to want to know for certain, a canine inspection gives you a real answer instead of a guess. Michigan consistently ranks among the highest states in the country for bed bug activity, so this is not a remote concern — it is worth knowing for certain.
For most Jossman Acres homeowners, a year-round program with seasonal visits is the most effective approach. Michigan’s four distinct seasons create a predictable pest calendar, and the wooded, lake-adjacent environment here means you are dealing with different pressures at different times of year. Spring treatments target carpenter ants as they become active and stinging insects as they begin nesting. Summer is the window for mosquito, flea, and tick control. Fall is when rodent prevention becomes critical — mice and other small animals start looking for warmth as temperatures drop, and homes on large wooded lots have more potential entry points than most.
A one-time treatment can address an active problem, but it will not prevent the next wave. The homes in Jossman Acres are surrounded by the kind of natural environment that continuously generates pest pressure — that is just the reality of living on a wooded lot near water in northern Oakland County. Recurring service keeps that pressure managed before it becomes an infestation. Your technician will recommend a schedule based on what they find during the initial assessment and what your property’s specific conditions call for.
We offer discounts for senior citizens, military veterans, and first responders. Springfield Township and the broader Clarkston area have a meaningful population of retired residents and veterans who have settled here for exactly the reasons that make this community appealing — the space, the natural surroundings, the quality of life. These discounts reflect the kind of business we have always been, not a limited-time offer.
On price matching — yes, we match reasonable competitors’ rates. If you have received a quote from another pest control company serving the Jossman Acres or Clarkston area, bring it. The goal is to make sure cost is not the reason you end up with a less experienced or less credentialed company working in your home. You should be able to get 20 years of local experience, IPM certification, canine bed bug detection capability, and the same technician every visit without paying a premium just because the alternatives are cheaper. If the numbers are close, we will work with you.
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