Hear from Our Customers
When pest control is done right, you stop finding droppings behind the water heater. You stop hearing things move in the walls at night in October. You stop wondering if that crack in the foundation is letting something in — because someone already checked, sealed the entry points, and gave you a straight answer.
In Durand, a lot of that pressure comes from the land itself. The city sits surrounded by agricultural townships in the Shiawassee River watershed — and when temperatures drop in the fall, field mice don’t stay in the field. They move toward the nearest warm structure. In a town where much of the housing was built before World War II, that means older foundations, settled door frames, and gaps that have been there longer than most homeowners have. The pest problem isn’t a fluke. It’s a structural reality that needs a real plan.
That same older housing stock means carpenter ants have plenty of moisture-damaged wood to work with come spring, and stinging insects find no shortage of eaves and attics to build in through summer. Getting ahead of that cycle — not just reacting to it — is what makes the difference between one call and ten.
We were founded on May 31, 2005 — which means we’ve been serving Shiawassee County homes and businesses for two full decades, through Michigan winters, humid summers, and everything in between. Roger, who leads the company, brings 26 years of hands-on pest control experience to every job. That’s not a number on a website. That’s someone who has seen what happens to a 1940s Durand home when a mouse problem goes untreated through February.
We’re family-owned, award-recognized through Angie’s List and HomeAdvisor, and BBB accredited. Every technician is a trained professional — no part-time hires, no seasonal fill-ins. And when you call, you get the same technician every time. In Durand, where people still value consistency and know their neighbors, that matters more than most companies want to admit.
It starts with a real inspection — not a glance around the perimeter, but an actual walkthrough of your property. Our technician looks at the areas where pest pressure is most likely in Durand: foundation gaps, crawl spaces, basement entry points, attic access, and the exterior edges where your yard meets open land. In a city surrounded by farm fields and low-lying areas near the Shiawassee River, that exterior boundary matters.
From there, a customized treatment plan gets built around what your property actually needs — not a one-size package pulled off a shelf. If it’s a rodent issue heading into fall, that means identifying entry points and treating harborage areas, not just setting a trap and calling it done. If it’s mosquitoes heading into summer, your program includes flea and tick treatment at no extra charge, because in this part of Michigan, those problems tend to travel together.
After the initial service, your same technician follows up on the schedule that makes sense for your situation. If something comes back between visits, so does our team — that’s the guarantee. You’re not starting over with someone new every time. You’re working with someone who already knows your property and what it needs.
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We offer residential and commercial pest control across Durand and the broader 48429 area — including the surrounding townships of Vernon, Burns, Shiawassee, Gaines, and Venice. Whether you own a pre-war home on one of Durand’s historic residential streets or manage a commercial facility near the I-69 corridor, our approach is the same: a program built around your specific property, not a generic rotation.
One service worth knowing about: we’re one of fewer than 100 companies in the entire country offering certified canine bed bug detection. Our trained dogs find infestations with 95–98% accuracy — compared to roughly 50% for a standard visual inspection. With Amtrak’s Blue Water line stopping at Durand Union Station and the annual Railroad Days Festival drawing visitors every May, bed bug exposure risk in Railroad City is real and ongoing. If you need a definitive answer — not a maybe — this is how you get one.
For commercial accounts, we serve manufacturing and packaging operations, food-adjacent businesses, and facilities that need consistent, documented pest management programs. Discounts are available for seniors, veterans, and first responders — and in a community where more than one in five residents is 65 or older, that’s not a footnote. We also match reasonable competitors’ rates, so you’re not paying a premium just to get professional-grade service.
It comes down to the housing stock. A significant portion of Durand’s homes were built before World War II, which means decades of settling, shifting, and deteriorating seals around foundations, windows, and door frames. Mice can squeeze through a gap the size of a dime — and in a home that’s 80 or 100 years old, those gaps are rarely hard to find.
The location makes it worse. Durand is surrounded by agricultural townships, and as temperatures drop in the fall, field mice actively move toward structures for warmth. Your home doesn’t have to be in bad shape to have a rodent problem — it just has to be the closest warm option. A proper inspection identifies the actual entry points, not just where you’ve seen activity, and treatment focuses on eliminating access rather than just reacting to what’s already inside.
Spring is carpenter ant season in Michigan — they emerge as temperatures rise and target moisture-damaged wood, which is common in older Durand homes. Stinging insects start building nests in eaves and attics around the same time. By summer, mosquitoes are the dominant outdoor problem, especially in low-lying areas near the Shiawassee River watershed where standing water is common. Fleas and ticks become active too, particularly for households with pets or yards that back up to open land.
Fall is the most critical window for rodent prevention in Durand. As field temperatures drop, mice and rats move toward structures — and they’re fast about it. Winter doesn’t mean you’re in the clear either. Active rodent infestations continue indoors, and bed bugs are completely unaffected by cold weather, making them a year-round concern. Knowing what’s coming before it arrives is the difference between prevention and damage control.
Canine bed bug detection uses trained dogs to locate infestations by scent — with 95–98% accuracy, compared to about 50% for a standard visual inspection. It’s faster, more thorough, and finds problems in walls, furniture, and tight spaces that a flashlight and a set of eyes simply can’t reach. We’re one of fewer than 100 companies in the United States offering this service, which means most pest control companies — national or local — can’t offer it at all.
As for whether you need it in Durand: it’s worth understanding the risk. Amtrak’s Blue Water line stops at Durand Union Station, and the annual Railroad Days Festival draws visitors from across the region every May. Travelers bring luggage that’s been in hotels, trains, and transit hubs — and bed bugs travel with them. If you’ve had guests, recently traveled yourself, or bought used furniture, canine detection gives you a definitive answer instead of a guess. In Michigan, which ranks second in the nation for bed bug infestations, that kind of certainty isn’t overkill — it’s just smart.
For general residential pest control in the Durand area, most homeowners can expect to pay somewhere in the range of $135 to $260 depending on the size of the property, the type of pest, and the scope of treatment needed. Termite services run higher — typically $725 to $1,100. These are market-level figures for the Shiawassee County area, not guarantees, and your actual cost will depend on what your specific property needs.
What’s worth knowing is that we match reasonable competitors’ rates. So if you’ve gotten a quote from another licensed pest control company and it’s lower, bring it up — we’ll work with you. Discounts are also available for seniors, veterans, and first responders. The goal isn’t to be the cheapest option on the list. It’s to make sure cost isn’t the reason someone skips professional service and ends up with a much bigger problem three months later.
This is one of the most common questions homeowners ask before scheduling service — and it’s a fair one, especially in a home with young kids or pets. We’re trained in Integrated Pest Management, which is the EPA-recognized framework that prioritizes the least invasive treatment first. That means before reaching for a chemical solution, the approach starts with identifying the source — the entry point, the moisture issue, the harborage area — and addressing the root cause.
In older Durand homes specifically, this matters because the pest vulnerabilities are often structural. A crawl space that needs sealing, a gap behind a water heater, a deteriorating window frame — fixing those things reduces pest pressure without relying entirely on chemical treatment. When product application is necessary, your technician will walk you through what’s being used, how it works, and what precautions make sense for your household. There’s no reason to be kept in the dark about what’s going into your home.
Yes — and in a community where more than one in five residents is 65 or older, it’s a straightforward decision. Durand has a significant senior population, many of whom own older homes that require more attention, not less. Pest problems in aging homes don’t get easier to manage over time, and for someone on a fixed income, the cost of professional service can be the thing that pushes a small problem into a serious one.
The senior discount is one of several available — we also extend discounts to veterans and first responders. If you’re not sure whether you qualify or what the current discount looks like, just ask when you call. We’ve been serving Shiawassee County since 2005, and the people who’ve lived here the longest are the ones we’re most committed to taking care of.
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